[Old UI] How are conversions & clicks counted?

We consider a conversion has occurred, assisted by Cross Sell, when the following occurs: 


1. A shopper interacts with a Cross Sell product by any of the following means: 

  • Clicking the link to the product's page on a row of cross sells
  • Using our Quickview to view product details
  • Using our 1-click Add to Cart feature on a row of cross sells
  • Viewing product details via our Upsell Pop-up

*All of the above interactions count as a "Click" in our statistics


2. If a Cross Sell product is clicked and then the shopper buys that item, we count that order as a Cross Sell assisted order. 

*Only the price of the product clicked (not the whole order total) is used for the "Additional Revenue" metric. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us